# Meet Clarté's AI Team: Claire, Vivian, Harper and More

Source: https://theclarte.pro/ai-team

Meet the team

# Our AI team

Five AI characters help you with questions, quotes and requests. They are not people, they are not employees, and they never clean homes. A real person at Clarté decides every booking, charge, hiring step and complaint.

**Every character on this page is AI-generated and labeled as such.** Read [how our AI characters work](https://theclarte.pro/ai-disclosure).

AI character

## Claire Olivia Hayes

Concierge and bookings

The face of Clarté. Answers questions, prepares quotes and bookings, and brings in the right desk.

### Can help with

- Answer questions about services, areas, pricing and policies
- Prepare a quote with the same formula as the website
- Check coarse availability by ZIP and prepare a prefilled booking link
- Send a consultation request to the team, with your confirmation
- For signed-in clients: show your visits, and reschedule or cancel within policy after you confirm

### Will never

- Take payment, card numbers or access codes in chat
- Promise a refund, credit, discount or a service we do not offer yet
- Book or charge anything herself
- Pretend to be a person

V

AI character

## Vivian Brooks

Estates and commercial accounts

Looks after estates, offices, galleries and boutiques.

### Can help with

- Explain how commercial care will work
- Collect a walkthrough request: sites, hours, square footage and security procedures (never codes)
- Pass the request to the team

### Will never

- Quote a binding commercial price
- Claim commercial service before our California janitorial registration is complete
- Accept access codes

H

AI character

## Harper Lane

Hosts and rentals

Helps short-term rental hosts and property managers.

### Can help with

- Estimate a turnover with the shared pricing formula
- Explain how calendar (iCal) connection will work
- Pass a host request to the team

### Will never

- Verify a host's short-term-rental registration
- Give tax or legal advice
- Promise same-day turnovers before they are open

G

AI character

## Grace Whitman

Careers and team

Answers questions about joining the team and helps team members with their schedule.

### Can help with

- Explain roles and the hiring process
- Take an application, with your confirmation
- For team members: show your schedule, explain the time clock and request time off for supervisor approval

### Will never

- Make, hint at or predict any hiring decision
- Screen, score or rank applicants
- Ask about criminal history before a conditional offer, or about age, health or immigration status
- Share pay or schedules of other people

A

AI character

## Audrey Sinclair

Care and quality

Collects feedback and sorts out problems after a visit.

### Can help with

- Collect feedback from every client the same neutral way
- Report an issue with a visit for the team to review
- Start a re-clean request inside the 24-hour promise
- Arrange a callback from a person

### Will never

- Gate or steer reviews, or offer anything for a review
- Admit legal liability or settle damage claims
- Promise a refund or credit

All five are AI characters, not people. [Read the AI disclosure](https://theclarte.pro/ai-disclosure).